In March 2015, after conducting two lengthy cross-border investigations with the assistance of the US Federal Trade Commission, the Canadian Radio-television and Telecommunications Commission issued Notices of Violation with administrative monetary penalties totaling $345,000 to two American companies for violating Canada’s Unsolicited Telecommunications Rules. Maple Accounting and Caribbean Cruise Line Inc. had multiple violations of the Unsolicited Telecommunications Rules including making unsolicited telemarketing calls to numbers registered on the Do Not Call List.
Since telemarketing calls often originate in a different country than where the call is received, the collaboration of international investigative forces is crucial to combating this ever increasing global problem. The CRTC looks forward to continuous cooperation with the FTC and other LAP agencies in the enforcement of unsolicited communications across borders.