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General

New rules from ACMA to fight SMS scams

The Australian Communications and Media Authority (ACMA) has today registered new rules to require telcos to identify, trace and block SMS scams. The ACMA worked closely with industry peak body Communications Alliance to develop the Reducing Scam Calls and Scam Short Messages industry code in response to evidence that SMS scams are increasing in prevalence and impact…. Read more »

General

Australia and Singapore to fight unwanted calls and messages together

Australia and Singapore will unite in the fight against unsolicited telemarketing, spam and scams following an agreement between the Australian Communications and Media Authority (ACMA) and the Info-communications Media Development Authority of Singapore (IMDA). The new strategic agreement will promote further engagement and information-sharing between the two agencies and assist with investigations and compliance with telecommunications laws… Read more »

General

Anti-scam breaches cost Circles.Life over $300K in penalties and compensation

The Australian Communications and Media Authority’s (ACMA) crackdown on phone scams has led to telco Circles Australia Pty Limited (trading as Circles.Life) paying a $199,800 infringement notice for failing to undertake required customer identity checks. The company has also offered over $100,000 in compensation to consumers who had their services compromised by scammers who took advantage of… Read more »

General

Latitude Finance pays $1.55m penalty for spam breaches

Latitude Finance Australia (Latitude) has paid a $1.55 million infringement notice to the Australian Communications and Media Authority (ACMA) for over three million breaches of the Spam Act 2003. An ACMA investigation found Latitude mischaracterised commercial emails and texts as ‘information only’ messages. These messages, sent to existing card holders, promoted Latitude products including credit cards—such as 28° Global, Go… Read more »

General

Unlawful spam costs Sportsbet $3.7 million in penalties and refunds

Sportsbet Pty Ltd has paid a record infringement notice of $2.5 million and has committed to refund customers around $1.2 million after breaching Australia’s spam laws. An Australian Communications and Media Authority (ACMA) investigation found Sportsbet sent more than 150,000 marketing text messages and emails to over 37,000 consumers who had tried to unsubscribe. Sportsbet also sent… Read more »

General

New Zealand and ACMA collaborate in fight against spam and scam messages

New Zealand and Australia have agreed to enhance ongoing joint efforts to combat unlawful spam and scams under an agreement signed by the communications regulator of each country. Te Tari Taiwhenua Department of Internal Affairs (DIA) and the Australian Communications and Media Authority (ACMA) have signed a new Memorandum of Understanding (MoU) to further promote strategic engagement,… Read more »

General

FTC – National Do Not Call Registry Data Book for Fiscal Year 2019

The Federal Trade Commission today issued the National Do Not Call Registry Data Book for Fiscal Year 2019. The FTC’s National Do Not Call (DNC) Registry lets consumers choose not to receive most legal telemarketing calls. The data show that the number of active registrations on the DNC Registry increased over the past year, while the… Read more »

Do Not Call List, General

ACMA report on industry self-regulation of commercial electronic numbers, the Do Not Call Register and the Integrated Public Number Database

The Australian Communications and Media Authority (ACMA) has released a Report on industry self-regulation of commercial electronic messages, the Do Not Call Register and the Integrated Public Number Database. The Report was provided to the Australian Government in response to Recommendation 6 of the ACMA Review. The Report was informed by two pieces of research commissioned by the… Read more »

General

2017 UCENet Affiliate Marketing Sweep Report

This report presents an overview of the findings obtained from the UCENet Sweep that was conducted in June and July 2017. This year the sweep theme was affiliate marketing. The purpose of the sweep was to identify entities within this sector that are conducting activities that are potentially non-compliant with the unsolicited communication regimes of… Read more »

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